Effective Date: August 6, 2026

 

At Gretchen's Bistro, operated by Harbour Hospitality LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

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Information We Collect

We may collect the following information when you interact with our website, submit a form, make a reservation, book an event, or communicate with us:

• Name

• Phone number

• Email address

• Reservation details

• Private event or catering information

• Information voluntarily submitted through our website, contact forms, or SMS communications

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How We Use Your Information

We use your information to:

• Confirm and manage reservations

• Respond to inquiries

• Coordinate private events and catering

• Send reservation confirmations and reminders

• Provide customer service

• Send promotional messages and event updates if you have opted in

• Improve our website, services, and guest experience

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Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers that help us operate our business, such as reservation systems, payment processors, website providers, and messaging platforms, and only as necessary to provide our services or comply with legal obligations.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

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SMS Communications

If you choose to receive SMS messages from Gretchen's Bistro, you may receive:

• Reservation confirmations

• Reservation reminders

• Event updates

• Customer service communications

• Promotional offers (only if you have opted in)

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at (252) 249-0403.

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Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While no method of electronic transmission is completely secure, we work to safeguard the information entrusted to us.

 

Contact Us

Gretchen's Bistro
Operated by Harbour Hospitality LLC

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807 Broad Street, Unit A
Oriental, NC 28571

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Phone: (252) 249-0403

info@gretchensbistro.com